Our Mission
To empower individuals through tailored care solutions that enhance quality of life, promote dignity and foster independence.
Supported Living Care in Epsom
Person-centred support that helps people live with dignity, confidence and independence.
Redroof House provides compassionate supported living and home care services in Epsom, with a focus on safety, empowerment, community integration and high-quality daily support.
24/7 Support
Person-Centred Care
Community Integration
CQC Regulated
We support people with learning disabilities, physical disabilities, autism, dementia, epilepsy and level 1 mental disability through tailored care plans and respectful day-to-day support.
About Redroof House
For more than 10 years, Redroof has been a trusted CQC-regulated care provider focused on helping individuals live fulfilling and independent lives. Our mission is to provide tailored support with dignity, empathy and consistency, while building a genuine sense of home and belonging.
Our Vision
To be the most trusted provider of home care and supported living, recognised for our compassionate approach and unwavering commitment to high standards.
Our Core Values
Dignity, independence, respect and empowerment shape every aspect of the support we provide.
Our Services
We provide flexible, person-centred support tailored to individual needs, abilities and life goals. Our services are designed to promote independence, safety, dignity and a high quality of life.
Personal Care Support
- Assistance with washing, bathing and personal hygiene
- Support with dressing and grooming
- Medication administration and monitoring
- Continence care and toileting support
- Mobility assistance including transfers and hoisting
- Support with eating, drinking and nutrition
Daily Living Support
- Meal planning and cooking based on dietary needs
- Cleaning and maintaining a safe living environment
- Laundry, ironing and wardrobe organisation
- Budgeting and money management skills
- Shopping and running errands
- Building independent living skills
Specialist & Clinical Support
- Epilepsy monitoring and seizure management
- Diabetes support and blood sugar monitoring
- Dementia care with memory and behaviour support
- Positive Behaviour Support (PBS)
- Communication support (including non-verbal methods)
- Support for complex health conditions
Community & Social Integration
- Social outings and recreational activities
- Support to attend college, work or volunteering
- Religious and cultural engagement
- Access to healthcare appointments
- Developing social confidence and communication
Health Conditions We Support
Learning Disabilities (Level 1–3)
Autism Spectrum Conditions
Dementia
Epilepsy
Physical Disabilities
Mental Health Conditions
Acquired Brain Injury
Diabetes
We provide tailored, person-centred support for individuals with a wide range of health conditions. Our approach focuses on understanding each person’s unique needs, abilities and preferences, ensuring they receive the right level of care while maintaining independence and dignity.
Our experienced team is trained to support individuals with complex needs, including behavioural challenges, communication difficulties, and long-term health conditions. We work closely with healthcare professionals, families and support networks to deliver safe, consistent and high-quality care.
Learn More About ConditionsHealth Conditions – Detailed Support
We specialise in supporting individuals with diverse and complex health conditions. Our care is always personalised, ensuring each individual receives the right support to live safely, confidently and independently.
Learning Disabilities
We support individuals across levels 1–3 with daily living, communication, skill development and independence, using structured and consistent support plans.
Autism
Our team provides structured routines, sensory-aware environments and communication support tailored to each individual’s needs.
Dementia
We deliver compassionate care focused on memory support, safety, routine and emotional wellbeing.
Epilepsy
Trained staff provide monitoring, seizure management and emergency response to ensure safety and reassurance.
Physical Disabilities
We assist with mobility, transfers, hoisting and daily activities while promoting independence.
Mental Health
Support includes emotional wellbeing, routine building, and encouraging positive lifestyle choices.
Acquired Brain Injury
We provide structured rehabilitation support, cognitive assistance and behaviour management.
Diabetes
Support includes monitoring, diet management and medication assistance.
Our Person-Centred Approach
Every person we support is unique. We work collaboratively with families, professionals and individuals to create care that reflects personal goals, preferences and routines.
Care Plans
Individual care plans tailored to needs, strengths and aspirations.
Risk Assessments
Safe, balanced support that promotes independence without compromising wellbeing.
Health Action Plans
Structured support for appointments, medication and ongoing health needs.
Reviews
Regular reviews with families and professionals to maintain quality and progress.
Our Accommodation
Redroof House offers a shared supported living property in a safe residential location in Epsom, designed to provide comfort, accessibility and a sense of home.
Comfortable Bedrooms
Homely, well-kept spaces that offer privacy, comfort and familiarity.
Accessible Facilities
Practical living spaces that support mobility, safety and day-to-day independence.
Garden & Outdoor Space
Outdoor areas that encourage relaxation, fresh air and positive daily routines.
Meet Our Team
Our team includes experienced care professionals who are committed to safe, compassionate and respectful support.
Leadership
Our Registered Manager and senior team guide the service with clear standards, accountability and a strong care ethos.
Qualified Staff
Our workforce includes Senior Support Workers and Support Workers with qualifications such as NVQ Level 2, 3 and 5, alongside the Care Certificate.
Ongoing Training
Training includes safeguarding, medication, Positive Behaviour Support, first aid and continuous professional development.
Safeguarding & Quality Assurance
Quality and safety are embedded in everything we do, from policy and training to reviews, audits and transparent communication.
- Safeguarding policy
- Whistleblowing policy
- Complaints procedure
- Incident reporting system
- CQC compliance
- Regular audits and quality reviews
- Family and professional involvement
- Continuous improvement culture
Referrals & Family Information
We welcome referrals and enquiries from local authorities, social workers, NHS teams and families, and we aim to make the process supportive and straightforward.
Referral Routes
- Local Authority referrals
- Social Worker referrals
- NHS referrals
- Family enquiries
- Assessment process and transition planning
Family Information
- Visiting arrangements
- Communication updates
- Family involvement in care reviews
- Emergency contact procedures
Contact Redroof House
Speak with our team to discuss referrals, visits, support options or general enquiries.
Address
40 Mill Road
Epsom
KT17 4AR
40 Mill Road
Epsom
KT17 4AR
Telephone
01372 748247
01372 748247
Email
redroofhouse40@aol.com
redroofhouse40@aol.com